Transportation Assistance

Transportation Assistance2021-03-25T20:55:57+00:00

The Southern Nevada Health District and Regional Transportation Commission of Southern Nevada (RTC) are working together to assist people in our communities who may have transportation issues or limited access to COVID-19 vaccination sites.

Information of Note
Janssen (Johnson & Johnson) will be the vaccine administered to participants of this program. People who would like to receive the Pfizer or Moderna vaccine can access the Health District’s registration page to book an appointment at one of its clinic or partner vaccination sites. More information about the Janssen vaccine is available at www.cdc.gov/coronavirus/2019-ncov/vaccines/different-vaccines/janssen.html.

Information for Individuals2021-04-05T23:08:43+00:00

The Southern Nevada Health District (SNHD) and Regional Transportation Commission of Southern Nevada (RTC) are partnering to assist individuals, age 18 and older, who have mobility issues and need transportation to receive the COVID-19 vaccination. A roundtrip will be provided from their residence to the designated vaccination site. This service is a socially-distanced, shared ride with multiple pickups each trip. Eligible individuals are asked to plan for up to three to four hours for the roundtrip.

To book a ride

Call the COVID-19 Vaccine Transportation Assistance line at (702) 901-8445, Monday-Friday, 8 a.m.-12 p.m. THIS LINE IS NOT FOR VACCINATION APPOINTMENTS.

Please note
  • After scheduling your ride, do not book a separate vaccination appointment. You will fill out paperwork on site the day of your trip.
  • Vaccinations for this service are only available Tuesday-Saturday, 10 a.m. to 11 a.m.
  • This service only offers the single dose Janssen (Johnson & Johnson) vaccine.
Know before you go
  • Notify booking agent if caretaker or interpreter will accompany the passenger during the trip.
  • Vaccination trips will be scheduled a minimum of two weeks out from the date you book your ride.
  • Please bring a photo ID and health insurance or Medicare card.
  • Plan for up to three to four hours for the roundtrip service.
  • At this time, this service is only available for vaccination trips to the Cashman Center.
Day of transport
  • Passengers will be picked up from their residence and are asked to be ready to board when the vehicle arrives. Face masks are required.
  • Driver will make multiple pickups before driving to the vaccination site.
  • Upon arrival at the vaccination site, vaccinators will board the vehicle, hand out vaccine paperwork before administering the vaccine.
  • Passengers will stay on the bus throughout their 15-minute observation period before returning to their residence.

Email questions to vaccinetransit@clarkcountynv.gov

Information for Community Organizers2021-03-26T18:56:18+00:00

The Southern Nevada Health District and Regional Transportation Commission of Southern Nevada (RTC) are working together to assist people in our communities who may have transportation issues or limited access to COVID-19 vaccination sites. Through the efforts of both organizations, we are able to assist those in need by setting up transportation to the Cashman Center vaccination site.

To complete the process, you will need to:
  1. Determine how many people will be participating in the event.
  2. For limited English-speaking clients, it is strongly recommended that an accompanying interpreter be present to give language-specific vaccine information and assist individuals with medical information. A trusted community member with vaccine knowledge is ideal. Phone interpreter services will be available for those who request a professional interpreter. Resources for language-specific information may be found on the CDC website.
  3. Contact Bus Group Supervisor at vaccinetransit@clarkcountynv.gov
  4. SNHD and RTC will coordinate with an agreed upon date, time and exact location for pickup and drop-off.
  5. A Informational email with directions to make appointments for people participating in the SNHD/RTC Program will be sent out to the community organizer.
  6. Organizer will make sure all participants have appointments for agreed upon time and date
  7. Prior to leaving the pickup site, make sure all participants practice social distancing on the bus and have:
    1. Picture ID
    2. QR code or appointment code
  8. RTC will provide the vehicle at an agreed upon time and location and transport participants to the Cashman vaccination site.
  9. Upon arrival, vaccination staff will enter the vehicle and complete administrative paperwork and administer the Janssen (Johnson & Johnson) covid vaccine.
  10. Following the final vaccination, the bus will wait 15 minutes to ensure that there are no medical complications before departing to the drop-off site.

If you have any questions, please contact

Bus Group Supervisor
SNHD IMT
Vaccinetransit@clarkcountynv.gov

Have an appointment for a COVID-19 vaccine? The RTC can help get you there!

The RTC offers convenient public transit service access to all Health District COVID-19 vaccination sites. If you have an appointment scheduled already and can take public transit, find a list of the closest RTC route(s) at rtcsnv.com/coronavirus. Use the rideRTC app to view maps, routes, arrival times and pay for your contactless fixed route trip.

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